Privacy

To claim an hour, Hold the Hour stores the display name, website, optional X handle, selected hour, and the email address given at checkout. If you upload a logo, the file and its stored address are kept. Orders store the price, status, payment references, and refund status. Messages you send to support are kept with that correspondence.

The name, logo, website, and X handle on a current listing are public on the clock and the hour page. A recorded claim’s name, logo, link, amount, and time are public in that hour’s history unless the claim is withdrawn, hidden, or corrected. A First 365 place that has not been withdrawn is public. The checkout email is how that purchase is answered. A wall place belongs to the brand, not to the email or account that paid, so a different email or a guest checkout does not earn the same brand another plaque. Email addresses, payment references, refund notes, and support messages are not shown on the clock. The checkout email and any refund request are kept so the purchase or the request can be answered. They are not used for marketing. Refund status is shown on the confirmation page. An automatic email is not sent when a listing appears. If a later buyer takes over your hour, the address from that purchase is emailed. The message names the UTC hour, the price to take it back, and a link to that hour. Taking it back is optional. Submitting a refund request does not, by itself, change what is shown on the clock.

Whop processes checkout and payment information. Hold the Hour does not store full card numbers. It may store order and payment identifiers needed to record ownership, history, refunds, support, and abuse prevention. The brand name, logo, and listing details you submit may be shown publicly, unless a listing is hidden. Reports and moderation notes are stored for admin review and are not shown on the public clock.

The pages load typefaces from Google Fonts, so your browser contacts Google for those files. Hold the Hour uses Google Analytics to record one page view when a page is opened, including a move between the clock, an hour page, History, and First 365 that does not reload the site. Google may set an analytics cookie and receive the page address, a client identifier, and ordinary browser details. That record is not shown as a public visitor counter and is not used to decide a claim or a payment. This application does not set an advertising cookie. It does not run a separate job that deletes host logs after 30 days. The host may keep ordinary security logs for its own period. Order and history records are kept while they are needed to show the clock, explain a payment, or handle a dispute or privacy request. Payment references are not kept on the theory that they must be stored forever.

An open page keeps an anonymous id in this browser and sends a short heartbeat so the clock can count how many people are here. That id is not a name, an email, or a location. The total is shown on the clock only when at least three people are active, and it does not say who they are. A click on an owned dial logo, and a click through to that owner’s website, are counted for that ownership alone. Those two numbers are shown on the private confirmation page and on a private stats link for that one hold. The link is a secret address. It is not listed on the clock, in History, or on First 365. The same browser cannot raise either number again for a short time. This count is separate from Google Analytics and is not used to decide a claim or a payment. A Guest Hold request stores the name, logo, website, hour, and email so it can be reviewed. That request is not public until it is approved. An approved Guest Hold is a temporary listing, not a purchase.

You can ask for access, correction, or deletion by writing to holdthehour@gmail.com. A request that touches history or a First 365 place is considered under the law that applies to it. A withdrawn claim is removed from the public dial and from the promotional wall, while the private payment record can remain where it is needed to explain the refund.